FAQS
Common Questions if you are just beginning this process.
Insurances Accepted
Aetna
Optum
Mass General Brigham (Allways)
Blue Cross Blue Shield
Out of Network
Tufts Commercial
Harvard Pilgrim/Point 32
Private Pay
United Healthcare/UMR
FAQS
How Do I Know if I need Therapy?
Everyone can benefit from therapy! Whether it is simply a neutral listening ear, or support through some of life's challenging times, relationships, or a better understanding of patterns of behavior; Therapy is a process that can aid in moving you forward.
Do you have an office location?
Yes! At 714B Southbridge Street, Auburn, MA.
What are your Fees?
Private Pay rates: 1st Intake Session: $200
Following session rates are: 60 minutes sessions: $200 & 45 minutes sessions: $150.
Please reach out for specific pricing related to EMDR intensives as total cost vary depending on length of time and if participating in an intensive or retreat.
3 hour Intensives:$600.
6 hour intensives: $1200.
Please note all intensives scheduled require half of payment at time of scheduling the remainder of payment the first day of Intensive or Retreat.
How do I know that you're the right fit for me?
To determine if I'm a good fit for you notice what I specialize in such as trauma, anxiety, and mood and if that fits into what you are looking for. I am happy to talk with you more before we schedule too, because it is so important to find the right fit with your therapist! So reach out and schedule a free 15 minute phone consult to talk more.
Do you have an attendance policy?
Yes, I do. I require 24 hour notice for cancellation of appointments. Anything less than that is considered a Late Cancellation/No Show.
I charge $80 for appointments that are Late Cancellations/No Shows unless you are experiencing an emergency.
If you have 3 missed appointments, it is at my discretion to discharge you from treatment.
Do you accept my insurance?
Please see the list above for insurances accepted.
What can I expect in the first session and following sessions?
Before we meet I will likely have you complete some paperwork in a confidential, online portal. In our first meeting, we will review this paperwork and clarify what you want to accomplish, how frequently we want to meet this usually takes about an hour. Our Following sessions we work to address the goals you made in the first session.
How do I pay my copays/deductible virtually? How do I see bills and balances? How do I log into our telehealth appointment? How do I complete pending documents?
Using your Confidential Client Portal: https://elyza-bertuzzi.clientsecure.me/
Do you offer virtual or Telehealth appointments?
Yes, I do. I currently offer Telehealth appointments for Massachusetts, Rhode Island, Vermont, and Florida Residents
Is EMDR just as effective virtually as it is in person?
Yes it is you can feel the same relief virtually with EMDR than you can in office. For some people there is still a preference for in office EMDR and that is ok your care is always about your preference so do what fits you.